Pakamia Terms and Conditions
Welcome to Pakamia! Before you start placing bets and enjoying our platform, please take a moment to read our Terms and Conditions. These are here to ensure a fair, safe, and enjoyable experience for everyone. By using Pakamia, you agree to follow these rules. Let’s dive in!
- Who We Are
Pakamia is a fully licensed and regulated betting platform in Kenya, providing a fun and responsible way to bet on your favorite sports and games. Our goal is to offer a seamless, fair, and entertaining betting experience.
- Getting Started
Who Can Use Pakamia?
- You must be 18 years or older to place bets. No exceptions!
- You must be legally allowed to gamble in Kenya.
- You can only have one account. If we find multiple accounts, they will be closed.
Creating Your Account
- Signing up is easy! Just provide accurate details during registration.
- Keep your login details safe. You're responsible for all activity on your account.
- We may ask you to verify your identity (KYC) to keep things secure.
- Deposits & Withdrawals
Adding Money to Your Account
- We support multiple payment options for quick and secure deposits.
- The minimum deposit amount is Ksh 50.
Getting Your Winnings
- You can only withdraw to accounts registered in your name.
- Withdrawals are instant, ensuring quick access to your funds.
- Some withdrawals may require verification to prevent fraud.
Are There Any Fees?
- We strive to keep transactions free, but in some cases, third-party feesmay apply.
- Placing Bets
How It Works
- A bet is confirmed once you receive a confirmation message.
- Once a bet is placed, it cannot be changed or canceled.
- Bets are settled based on official results.
Betting Limits
- The minimum stake is Ksh 50, ensuring fair play for all.
- The maximum stake is Ksh 20,000 per bet.
- If a game is canceled or postponed, your bet may be voided and refunded.
- Winning & Payouts
How You Get Paid
- Winnings are credited to your account immediately after results are confirmed.
- There may be a daily payout limit on big wins.
Jackpot & Bonuses
- Special promotions come with their own terms. Always read the bonus terms before opting in.
- Responsible Gaming
- At Pakamia, we believe betting should be fun and responsible. If you ever feel like you’re losing control, we’ve got you covered.
Tools to Help You
- Self-Exclusion: Take a break from betting for a set period.
- Deposit Limits: Set limits on how much you can deposit.
- Support & Help: We provide links to organizations that offer gambling support.
- What You Can’t Do
- To keep things fair and safe, the following are strictly prohibited:
- Fraud & Multiple Accounts: One account per person. No cheating!
- Match Fixing: Any attempt to manipulate results will lead to account closure.
- Betting for Others: You can’t place bets on behalf of someone else.
- Liability & Disputes
What We’re Responsible For
- We aim for a smooth, error-free experience, but we can’t guarantee the platform will always work perfectly.
- We’re not responsible for losses due to system failures, internet issues, or third-party service disruptions.
How to Raise a Complaint
- If you have a complaint, contact us within seven days of the issue.
- We’ll review and respond within 30 days.
- If a dispute remains unresolved, it may go to arbitration as per Kenyan laws.
- Changes to These Terms
- We may update these Terms & Conditions when needed.
- Any major changes will be communicated in advance.
- Continuing to use Pakamia after changes means you accept the new terms.
- Legal Stuff
- These terms are governed by Kenyan law.
- Any disputes will be resolved under Kenyan jurisdiction.
- Contact Us
Need help? We’re here for you!
Email: support@pakamia.co.ke
Helpline:0712767737
Call us anytime!
Thanks for choosing Pakamia – bet smart, have fun, and good luck!